Privacy Policy
We take your privacy seriously—partly because we’re legally required to do so, but mostly because we genuinely care. Please read through this policy before submitting any forms on our website.
Changes to this policy
We may update this privacy policy at any time. If it’s a minor tweak, like a spelling mistake or a grammatical error, we’ll just update it quietly. If it’s a major change (like deciding to print all your data out!), we’ll add a prominent notice to our homepage to let you know. By continuing to use our site, you agree to our current privacy policy.
The core concept
We (“Mimi Gifts”) want to explain to you (“You”), our esteemed visitor, how we treat the personal information (“Personal Information”) we collect.
- A Visitor is someone who visits our website, just like You.
- Personal Information is information that is not publicly available, such as your name, delivery address, email address, phone number, and things of that nature.
What we collect and what we do with it
We collect your personal information directly from you when you use our services or interact with us—whether that’s electronically (via our website, emails, chats, or social media) or over the phone.
Generally, we use your Personal Information for the following purposes:
- To improve our service: Understanding what you like and don’t like helps us adjust our website to work better for you.
- To respond to inquiries: If you contact us via a form on our site, we ask for identifying information so we can get back to you.
- To customise your experience: If you’ve visited us before, we might show you something different on the homepage to keep things interesting.
- To deliver your order: We share your email and/or phone number with Australia Post so they can send tracking details directly to you.
What we don’t do with your information
We will never sell or share your information with outside people or non-affiliated companies, with a few strict exceptions:
- If disclosure is reasonably necessary to investigate, prevent, or take action regarding illegal activities.
- If disclosure is required to respond to subpoenas, court orders, to establish or exercise our legal rights, or to defend against legal claims.
- If you specifically request that we share the Personal Information you have provided.
- If Mimi Gifts merges with or is acquired by another company.
When reasonable, we will make every effort to notify you before any such disclosure happens.
How we protect your information
Once we have your data, we treat it as strictly confidential. Only authorised Mimi Gifts team members can access it for authorised business purposes. We never share it with anyone who isn’t supposed to have it. Your Personal Information will always remain safely governed by this Privacy Policy.
Data types we collect
Basically, we collect two types of information from you:
- Information you explicitly send us: Data you type into forms on our website (like your name, email address, and custom text).
- Information your browser tells us: Technical data including your IP address, software/hardware attributes, pages you request, and cookies.
What are cookies?
A cookie is a small piece of data sent from a website and stored on your computer by your web browser. It helps identify your browser during your interaction with our site.
Cookies are used to remember your preferences and settings. If you prefer that Mimi Gifts does not use cookies, you can easily change your browser settings to block or prevent them, though it may impact how parts of our store function.
Marketing communications
If you register for an account or sign up to our club, we may send you commercial electronic messages and tailored advertising if you have agreed to receive them. We may send these via email, SMS, or social media advertising, but only where you have not opted out.
You can opt out at any exact moment by using the “unsubscribe” link contained inside the communication.
Third-party services
We use a range of third-party services to help us analyse and measure the effectiveness of our website, such as Google Analytics and Meta (Facebook). While we use these services to improve our store, they are independent platforms. We encourage you to read their respective privacy policies to learn more about how they handle your data.
Contact Us
If you have any questions or concerns regarding our privacy practices, please don’t hesitate to get in touch with us at [email protected].
Thank you!
Last update : 31 MAY 2026
